Bokko is getting ready to launch. This site previews the features available at launch. Registration is currently closed. Notify me
Help Center

Managing locations

How to edit the default location in Bokko, and how additional locations work when Bokko has enabled multi-location access on the account.

Every Bokko business has one default location. Its public name, address, timezone, opening hours and notification email are part of the normal business setup.

InfoThe current self-serve Starter and Pro plans include one public location. Running multiple active locations for the same business requires Bokko to enable multi-location access on the account; contact support if you need more than one public location.

Who can manage locations?

Location management is available to Owner and Manager roles. Receptionist and Provider roles do not have access to the Locations section.

Edit the default location

  1. Open Locations in the dashboard.
  2. Open the default location from the list.
  3. Review the public location name, timezone, phone number, address and opening hours.
  4. Optionally set a notification email for that location.
  5. Save the location.

The default location uses the main booking URL for the business. Its location URL name is kept stable after setup so existing links do not change accidentally.

Additional locations

If Bokko has enabled multi-location access on the account, the Add button lets you create additional public locations. When you create a non-default location, Bokko generates a public booking URL that includes the location slug. The default location keeps the main booking URL for the business.

Edit an existing location

Open the location from the list to edit its public name, timezone, phone number, address, opening hours and notification email. For existing non-default locations, the slug is read-only so the public booking URL stays stable.

Default location and public visibility

  • On multi-location setups, you can mark another active location as the default location from the location list.
  • The default location uses the main public booking URL for the business.
  • On multi-location setups, an active location can also be hidden from the public booking flow without deactivating it completely.
InfoLocation-level public visibility does not publish the whole booking page by itself. Guests can only use the public booking flow when online booking is also activated on the Publish page.

Deactivate or reactivate a location

  1. Open the location list.
  2. Use the three-dot menu on the location card.
  3. Choose Deactivate or Reactivate.
WarningBokko does not let you deactivate the current default location, and it can also block deactivation if the location still has open future bookings that must be handled first.

What belongs to a location?

FieldWhy it matters
Public location nameShown to guests on the booking page
Location slug / URLForms the public booking link for non-default locations
TimezoneDetermines opening-hours and booking-time interpretation for that location
Address and phoneShown in the business and booking context where applicable
Opening hoursControls bookable time windows for that location
Notification emailLets that location receive operational notification emails separately — only Owner or Manager can set or change it through the location form

Frequently asked questions

Still have questions?

If you didn't find the answer, write to us — we'll reply.

Contact us