Help Center

Managing locations

How to add, edit, hide, deactivate and set the default location in Bokko, and what plan and role limits apply.

Bokko can manage one default location or multiple active locations for the same business. Each location has its own public name, address, timezone, opening hours and booking URL.

InfoThe multi-location feature is available on the Pro plan. The default location is part of the normal business setup, but adding and actively managing multiple locations requires Pro.

Who can manage locations?

Location management is available to Owner and Admin roles. Staff member does not have access to the Locations section.

Add a new location

  1. Open Locations in the dashboard.
  2. Click Add.
  3. Enter the public location name and location slug.
  4. Set the timezone, phone number, address and opening hours.
  5. Optionally set a notification email for that location.
  6. Save the location.

When you create a non-default location, Bokko generates a public booking URL that includes the location slug. The default location keeps the main booking URL for the business.

Edit an existing location

Open the location from the list to edit its public name, timezone, phone number, address, opening hours and notification email. For existing non-default locations, the slug is kept read-only so the public booking URL stays stable.

Default location and public visibility

  • You can mark another active location as the default location from the location list.
  • The default location uses the main public booking URL for the business.
  • On multi-location setups, an active location can also be hidden from the public booking flow without deactivating it completely.
InfoLocation-level public visibility does not publish the whole booking page by itself. Guests can only use the public booking flow when online booking is also activated on the Publish page.

Deactivate or reactivate a location

  1. Open the location list.
  2. Use the three-dot menu on the location card.
  3. Choose Deactivate or Reactivate.
WarningBokko does not let you deactivate the current default location, and it can also block deactivation if the location still has open future bookings that must be handled first.

What belongs to a location?

FieldWhy it matters
Public location nameShown to guests on the booking page
Location slug / URLForms the public booking link for non-default locations
TimezoneDetermines opening-hours and booking-time interpretation for that location
Address and phoneShown in the business and booking context where applicable
Opening hoursControls bookable time windows for that location
Notification emailLets that location receive operational notification emails separately

Frequently asked questions

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