Business settings

Delete a staff member's personal data (GDPR)

Permanently delete a former staff member’s personal data (name, email address, bio, profile photo, job title, professional details) after a GDPR request. Booking history is kept, and the profile is preserved as an archived placeholder.

Automatic notifications — what goes out and when

Reference for all automatic emails and SMS messages: who receives them, when the system sends them, and what you can turn off.

Connecting Barion payments

How to connect Barion in Bokko with your POSKey, what Bokko verifies during setup, and what the status card means after the connection is created.

Setting up Billingo invoicing

How to connect Billingo: where to get the API key, what to select in Bokko, how automatic sending and invoice mode work, and what happens if another invoicing provider is already active.

Setting buffer time between bookings

If you need preparation or cleanup time between appointments, you can set a buffer before or after each service — the system blocks this time automatically in the calendar.

Customizing email appearance

Where to find the Email appearance screen, what you can change (accent color, footer), how the preview works, and how to reset to the default.

Editing email templates

How to customize Bokko email templates, which emails you can edit, what fields can be overridden, and how preview and reset work.

Featured services

Featured services appear at the top of your booking page with a badge. Available from the Pro plan, with a limit of 6 featured services at a time.

Gift cards

Gift cards let you sell gift cards online and manually issue prepaid cards to your guests: either a balance amount or a voucher tied to a specific service. Available from the Pro plan.

Calendar sync: Google Calendar and Outlook

Bokko writes approved bookings to a connected calendar and uses your calendar busy times to block availability. Both Google Calendar and Microsoft Outlook can be connected.

Group sessions

A group session lets several guests sign up for the same time slot — a class, a workshop, a course. How to create a group service and individual sessions, and how to manage sign-ups.

Integrations overview

What you can connect from the Integrations page, which sections are plan-based, and what connected and not connected states mean in Bokko.

Managing locations

How to edit the default location in Bokko, and how additional locations work when Bokko has enabled multi-location access on the account.

Managing blocked slots

Blocked slots let you mark one-off, multi-day or weekly closures on the Blocked slots tab of Opening hours, so guests cannot request those times.

Marketing consent management (GDPR consent records)

How Bokko records guest newsletter consent, what states a consent record can be in, and where you can view or withdraw consent.

Communication settings

On the Communication page you set the messages sent to guests: SMS reminders, the 24-hour and 2-hour reminders, review requests and (as the owner) the email templates.

Passes

With a pass, the guest receives a package up front and uses it across several bookings. You can choose from four types: session-, minute-, credit- or period-based passes. For now only complimentary passes can be issued. Available from the Pro plan.

Promotions and discount codes

Run campaigns on the booking page with discount codes and per-guest discounts. Available from the Pro plan and managed by the owner and managers; codes can be created and redeemed once both Use these features and Promo codes are on in Business details.

Public discoverability

What the Public discoverability switch does in Bokko, how it differs from publishing your booking page, and when guests can still book you through a direct link.

Setting up push notifications

How to turn on browser push notifications in the Bokko dashboard, what the status messages mean, and how quiet hours work.

Roles and permissions

Bokko supports four roles: Owner, Manager, Receptionist and Provider. This reference explains who can access what and how invitations and removal work.

Sending newsletters

How to collect subscribers, put together and send a newsletter campaign from Bokko, and the limits of the monthly quota.

External calendar subscription link (iCal feed)

Generate a private subscription link so your own Bokko bookings appear in Apple Calendar, Google Calendar or Outlook — a one-way, read-only feed.

Adding and managing staff members

Create staff profiles, assign services and schedule, then grant dashboard access with the right role when needed.

Managing staff schedule

How to control whether a staff member inherits the business opening hours, set custom weekly working hours, and add date-based schedule exceptions.

Connecting Stripe

How to connect Stripe in Bokko, complete onboarding, activate the connection, and understand which payment capabilities Stripe supports.

Setting up Számlázz.hu invoicing

How to connect Számlázz.hu: where to generate the Agent key, what Bokko checks, which defaults to set, where to turn on automatic sending, and the status of receipts.

Your own staff profile

As a receptionist or provider you set your profile photo, role and bio on your own profile, and you can connect your own calendar.