Help Center

Business settings

Staff members, calendar sync, blocked slots.

Delete a staff member's personal data (GDPR)

Permanently delete a former staff member's personal data (name, bio, profile photo) in response to a GDPR request. Booking history remains intact and the profile is preserved as an archived placeholder.

Guide4 min

Managing API keys

How to create, review and revoke API keys in Bokko, which capabilities you can assign, and what the one-time secret display means.

Guide4 min

Automatic notifications — what goes out and when

Reference for all automatic emails and SMS messages: who receives them, when the system sends them, and what you can turn off.

Reference4 min

Connecting Barion payments

How to connect Barion in Bokko with your POSKey, what Bokko verifies during setup, and what the status card means after the connection is created.

Guide4 min

Setting up Billingo invoicing

How to connect Billingo in Bokko, verify the API key, choose the document block and bank account, and understand what happens when another invoice provider is already active.

Guide5 min

Setting buffer time between bookings

If you need preparation or cleanup time between appointments, you can set a buffer before or after each service — the system blocks this time automatically in the calendar.

Guide3 min

Customizing email branding

How to change the accent color and footer text of your branded emails in Bokko, what the preview shows, and what reset does.

Guide4 min

Editing email templates

How to customize Bokko email templates, which emails you can edit, what fields can be overridden, and how preview and reset work.

Guide5 min

Featured services

Featured services appear at the top of your booking page with a badge. Available from the Pro plan, with a limit of 6 (Pro) or 12 (Business) featured services at a time.

Guide3 min

Gift cards

Gift cards let you issue prepaid cards to your guests: either a balance amount or a voucher tied to a specific service. Available from the Pro plan.

Guide4 min

Google Calendar sync

Connect Google Calendar so approved Bokko bookings automatically appear in your Google Calendar.

Guide5 min

Integrations overview

What you can connect from the Integrations page, which sections are plan-based, and what connected and not connected states mean in Bokko.

Reference4 min

Managing locations

How to add, edit, hide, deactivate and set the default location in Bokko, and what plan and role limits apply.

Guide5 min

Managing blocked slots

Blocked slots let you mark one-off or weekly closures in the Opening hours settings so those times stay unavailable for booking.

Guide3 min

Marketing consent management (GDPR consent records)

How Bokko records guest newsletter consent, what states a consent record can be in, and where you can view or withdraw consent.

Reference6 min

MCP and Claude integration

How to connect your Bokko booking system to the Claude assistant through the MCP (Model Context Protocol) server, and which environment variables you need to configure.

Reference5 min

Managing notification settings

How to configure SMS and email notification channels in Bokko, where reminder toggles live, and when a separate notification email address is required.

Guide4 min

Promotions and discount codes

Run discount campaigns using promo codes and per-guest discounts on your booking page. Available from the Pro plan; codes are only redeemable by guests when both the master toggle and the Promo codes sub-toggle are turned on in Business settings.

Guide4 min

Public discoverability

What the Public discoverability switch does in Bokko, how it differs from publishing your booking page, and when guests can still book you through a direct link.

Reference3 min

Setting up push notifications

How to enable browser push notifications for the Bokko dashboard, what each permission state means, and how to configure quiet hours when you do not want to receive push.

Guide4 min

Roles and permissions

Bokko supports four roles: Owner, Manager, Receptionist and Provider. This reference explains who can access what and how invitations and removal work.

Reference5 min

Sending newsletters

Learn how to send newsletter campaigns to your guests, how to collect subscribers during the booking process, and what monthly limits apply to each plan.

Guide4 min

Connecting OTP SimplePay payments

How to connect OTP SimplePay in Bokko with your MerchantId and SecretKey, what Bokko validates during setup, and why the first real checkout matters.

Guide4 min

External calendar subscription link (iCal feed)

Generate a private subscription link so your own Bokko bookings appear in Apple Calendar, Google Calendar or Outlook — a one-way, read-only feed.

Guide4 min

Adding and managing staff members

Create staff profiles, assign services and schedule, then grant dashboard access with the right role when needed.

Guide6 min

Managing staff schedule

How to control whether a staff member inherits the business opening hours, set custom weekly working hours, and add date-based schedule exceptions.

Guide4 min

Connecting Stripe

Stripe is the only payment provider that enables card guarantees and no-show fees. To use it, create a Stripe account and complete the onboarding process from the dashboard.

Guide5 min

Setting up Számlázz.hu invoicing

How to connect Számlázz.hu in Bokko, what the Agent key verification actually checks, which invoice defaults you choose, and what happens if another invoice provider is already active.

Guide4 min

Managing webhook configuration

How to set a webhook URL, reactivate or deactivate the webhook, rotate the secret, and understand the one-time secret display in Bokko.

Guide4 min