A group session is a time slot several guests can sign up for individually, up to a set capacity — a yoga class, a workshop, a course. Unlike an individual booking, one guest does not take the whole slot; several guests fill the seats.
InfoGroup sessions are available from the Pro plan, and the owner and managers can manage them. On a lower plan the Group sessions page shows an overview offering the Pro plan.
Two layers: service first, then session
Group work has two layers, and the order matters:
- A group service — created on the Services screen with the Group session switch. This is where you set the duration, the price and the Group size (2–100). In group mode the buffers and the “Who can perform it?” section disappear, and no deposit can be requested.
- An individual session — added on the Group sessions screen, with a date and time, from that service.
- 1. Group session
- 2. Group size (2–100)
WarningUntil you have at least one group service, you cannot create a session — Bokko says so explicitly. You also need at least one active staff member who can perform that service; if no active staff member can, the staff list stays empty and Next cannot be pressed.
Creating a session
- In the menu, open Group sessions (in the Booking page group).
- Click New session (with an empty list: Create a new session).
- In the New group class window, pick the Service — duration and group size show next to the name — then the Staff member who runs the session, and click Next.
- Enter the date and time — both are required.
- Check the Group size (2–100) field; by default it takes the group size set on the service.
- Click Create. Bokko does not allow a start in the past, an inactive staff member, or a time clashing with the staff member’s calendar.
- 1. Session card
- 2. New session
Managing sign-ups
Guests sign up from the public booking page, one at a time. Each sign-up is a separate request that you accept — exactly like an individual appointment.
- Open the session from the list: on a wide screen its details appear on the right, in a narrower window the Class details page opens.
- In the attendee’s row, click the tick (Accept) or the cross (Decline); when declining you can give a reason.
- The header keeps showing occupancy: how many seats are taken, how many attendees are confirmed and how many are pending.
TipThe pending counter on the session card shows how many sign-ups still await your decision. Pending sign-ups do not hold a seat yet, so more requests can arrive than there are seats; accepting into a full session fails. Once a session is full, the booking page offers no further seats.
Cancelling a session
- Open the session and choose Cancel session.
- Optionally give a Reason (for example “instructor got sick”).
- Confirm with the Cancel button of the dialog (the dialog has two buttons labelled Cancel: the red one cancels the session, the other closes the dialog).
WarningCancelling affects every participant: they are all notified and their pending and confirmed bookings become invalid automatically. The action cannot be undone — if you run the session again, create a new one.
Cancellation runs in the background: Bokko shows the progress while it notifies participants. The session stays in Cancelling state until it finishes; then it becomes Cancelled and leaves the upcoming sessions list.
Good to know
- From the guest’s point of view a group session is booked separately — it cannot be chained with other services into one booking.
- Group sessions are not added to your linked external calendar; a notice at the top of the list says so too.
- You set the group size on the service, but you also see it on each session and can adjust it per session.