A group session is a time slot several guests can sign up for individually, up to a set capacity — a yoga class, a workshop, a course. Unlike an individual booking, one guest does not take the whole slot; several guests fill the seats.
InfoGroup sessions are available from the Pro plan. On a lower plan Bokko shows an upgrade screen instead of the Group sessions page.
Two layers: service first, then session
Group work has two layers, and the order matters:
- A group service — created on the Services screen in "Group session" mode. This is where you set the duration, the price and the capacity.
- An individual session — added on the Group sessions screen with a date and time, based on that service.
WarningUntil you have at least one service in "Group session" mode, you cannot create a session — Bokko says so explicitly. You also need at least one active staff member assigned to that service.
Creating a session
- Open Group sessions in the left menu.
- Click Create session.
- Pick the Service. The list shows the duration and the number of seats next to the name.
- Pick the Staff member running the session.
- Set the date and the time — both are required.
- Check the Capacity (2..100) field — it must be a whole number between 2 and 100. It defaults to the number of seats set on the service.
- Click Create.
Managing sign-ups
Guests sign up from the public booking page, one at a time. Each sign-up is a separate request that you accept — exactly like an individual appointment.
- Open the session from the list — Session details appear on the right.
- Click Accept or Decline on each sign-up.
- The header keeps showing occupancy: how many seats are taken, how many are confirmed and how many are pending.
TipThe pending counter on the session card shows how many sign-ups still await your decision. Once a session is full, no further seats are offered for it on the booking page.
Cancelling a session
- Open the session and choose Cancel session.
- Optionally give a reason (for example "instructor got sick").
- Confirm the cancellation.
WarningCancelling affects every participant: they are all notified and their bookings become invalid automatically. The action cannot be undone — if you run the session after all, create a new one.
With many participants, cancellation is not instant: Bokko shows the progress while it notifies participants. The session stays in Cancelling state until it finishes, then becomes Cancelled.
Good to know
- From the guest’s point of view a group session is booked separately — it cannot be chained with other services into one booking.
- Session- and period-based passes apply to single-service bookings; the same holds for group sessions.
- Capacity is set on the service, but you can also see and check it on each session.