Only services that are both active and online bookable appear on your public booking page. These are two separate switches: a service can be active without guests ever seeing it.
Add a new service
- In the dashboard, open Services.
- Click New service (with an empty catalogue: Add first service). You can also add ready-made services with From Templates: pick your industry, select the services you offer, then add them with Add.
- Fill in Name and Duration (min).
- Under Pricing, choose Fixed, From or Custom, and enter the price. With a fixed price, the Free service switch sets up a zero-price service.
- Optionally add a short description and a category.
- Set Buffer time (Buffer before, Buffer after) if you need cleanup or preparation time before or after the appointment.
- Decide whether Visible on the online booking page should be on.
- Click Add service. When editing an existing service, the button is Save.
Pricing types
| Type | What guests see | When to use it |
|---|---|---|
| Fixed | An exact price. | Most services. |
| From | A price starting "from …". | When the price depends on hair length, effort, and so on. |
| Custom | Price agreed directly with the guest. | Bespoke work where no price can be quoted upfront. |
Free service is not a separate pricing type but a switch of the Fixed mode: the guest pays nothing. Useful for consultations and trial sessions.
WarningCustom pricing and percentage deposits are incompatible: a percentage can only be calculated from a fixed or “from” price. If you have such a service, switch to a fixed deposit amount in Booking rules, or give the service a fixed price.
Where can it be performed?
You can set the place of delivery per service under Where can it be performed?: In-shop only, In-shop or on-site, or On-site only.
Translations
Your booking page is available in several languages. In the Translations section of the service form you can enter the name and description in other languages, so guests see the service in their own language. Without a translation, the original text is shown in every language.
Categories, order and visibility
- Services can be grouped into categories; the booking page groups them by category.
- Without categories, drag services to reorder them on desktop; on a phone, choose Change order from the ⋮ menu, rearrange, then tap Done. With categories, reorder the categories in Manage categories.
- Turning off Visible on the online booking page marks the service Internal: you can still create manual bookings for it, but guests never see it.
Edit, activate, deactivate or delete
- Click a service row to edit it.
- Use the switch to activate or deactivate the service, then click Save in the header (Cancel discards). Without saving, the change does not apply.
- In bulk, from the ⋮ menu: Activate available services (up to your plan limit) or Deactivate all. These apply immediately.
- Delete a service from its ⋮ menu. A service with open bookings cannot be deleted.
- 1. Save
- 2. Internal
WarningThe number of active services depends on your plan: up to 15 on Starter, up to 30 on Pro, and no limit on Business. Deactivated services do not count towards the limit. Owners and managers can edit services.