Booking rules help you avoid unwanted last-minute bookings and cancellations. You set them once, and Bokko applies them automatically.
Where can I find booking rules?
- In the dashboard, open the Booking rules page.
Available settings
| Setting | What it means | Example |
|---|---|---|
| Bookable up to | How far in advance guests can request an appointment | Up to 60 days ahead |
| Booking close time | How long before the appointment a booking can still be made | At least 2 hours before |
| Cancellation deadline | How long before the appointment guests can cancel | At least 24 hours before |
| Approval mode | Automatic or manual approval | Manual approval |
TipIf you often accept walk-in guests, you can set the booking close time to 0 minutes. That allows real-time booking when a slot is available.
Automatic vs manual approval
Manual approval means you review every request yourself. This is the default mode. Automatic approval means Bokko accepts the request immediately if the slot is available.
WarningWith automatic approval, the guest receives confirmation right away, and you cannot reject the request afterward. Use it only if you fully trust your booking flow.