On the Email appearance screen you customise part of how guest emails look: the accent color and the footer text. They appear in the booking emails sent to guests; waitlist emails go out with the default appearance. The feature is available from the Pro plan, and the owner can edit it.
Where to open it
- In the menu, open Business settings › Communication.
- Switch to the Email templates tab.
- Click Customize email appearance.
- 1. Email templates tab
- 2. Customize email appearance
What you can customize
| Setting | What it changes |
|---|---|
| Accent color | The color of the highlighted labels in emails, chosen from 18 colors (the color name shows on hover). Clicking the selected color again clears the choice. |
| Footer text (optional) | A short plain-text line at the bottom of the email, up to 200 characters (a counter below the field shows it). Leave it empty to use the default Bokko footer. |
- 1. Accent color
- 2. Footer text
- 3. Refresh preview
- 4. Reset to default
In the current version Bokko stores only these two values. Email layout and other colors cannot be changed from this screen.
Preview behavior
The preview appears after you press Refresh preview; you can switch between desktop and mobile view.
Two things are worth knowing: the preview shows the last saved settings (so save first, then refresh), and it is generated from the booking confirmed template — it does not show every email variation.
Save and reset
- The Save button appears only after a change, and stores the accent color and the footer text.
- To remove the customisation, use Reset to default; after you confirm, Bokko deletes the saved settings.
Footer text is stored as plain text, trimmed before saving, and limited to 200 characters.