The Notifications screen controls the owner-facing notification channels and the reminder toggles used by Bokko. It also includes a second tab where you can open the email template editor.
Notification channels
| Channel | What it is used for |
|---|---|
| SMS notifications | SMS reminders for guests (24h and 2h reminders only) |
| Email notifications | Business-facing email alerts about new bookings, cancellations and changes |
SMS notifications are available from the Starter plan. The base monthly SMS quota is 10 SMS on Starter and 30 SMS on Pro, and an active SMS package can increase that limit further. In Bokko, SMS is used only for reminders, while booking lifecycle alerts remain email-based.
Notification email address
If you enable email notifications, Bokko asks for a dedicated notification email address. This address is validated before the settings can be saved.
Bokko stores the address in lowercase and uses it as the destination for those email notifications.
Reminder toggles
- 24-hour reminder sends SMS or email on the day before the appointment.
- 2-hour reminder sends SMS or email 2 hours before the appointment.
These reminder settings are controlled separately from the channel switches, so you can keep a channel enabled while changing which reminder windows are active.
Email templates tab
The second tab on the Notifications screen opens the email template area. From there you can edit supported email templates and open the email branding screen.
Saving
Use Save after changing the channel switches, the notification email, or the reminder toggles. On success, Bokko offers the Publish page as the next step.