Help Center

Managing SMS add-on

SMS reminders use the paid SMS add-on. This article explains when SMS is used, how to buy an add-on, and how to track the remaining quota.

In Bokko, SMS quota is used for reminder SMS only. Booking request, confirmation, cancellation, and decline messages go by email.

WarningOpen Beta: SMS sending and SMS add-on purchase are not active right now. All notifications and reminders are delivered by email. The monthly SMS quotas (Starter 10, Pro 30, Business 100) are planned targets that become active after Bokko's public launch (GA).

Buy SMS add-on

  1. Open Plans in the dashboard.
  2. Go to the SMS add-on section.
  3. Choose one of the available packs: Small, Medium, or Large.
  4. Start checkout and complete the purchase.

What you can see on the page

The Plans page shows your current SMS quota usage, warning state, and fallback notice when the quota is exhausted. If you do not already have an active SMS add-on, Bokko also shows the current-cycle proration preview for each pack.

TipSMS is available on paid plans (Starter, Pro, Business) after Bokko's public launch.

When SMS is sent

EventIs SMS sent?
Reminder 24 hours beforeYes, if SMS is enabled and quota is available
Reminder 2 hours beforeYes, if SMS is enabled and quota is available
New booking requestNo, email only
Booking approved / canceled / declinedNo, email only

Frequently asked questions

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