Help Center

Managing SMS add-on

SMS reminders use the paid SMS add-on. This article explains when SMS is used, how to buy an add-on, and how to track the remaining quota.

In Bokko, SMS quota is used for reminder SMS only. Booking request, confirmation, cancellation, and decline messages go by email.

Buy SMS add-on

  1. Open Subscription in the dashboard.
  2. Go to the SMS add-on section.
  3. Choose one of the available packs: Small, Medium, or Large.
  4. Start checkout and complete the purchase.

What you can see on the page

The Subscription page shows your current SMS quota usage, warning state, and fallback notice when the quota is exhausted. If you do not already have an active SMS add-on, Bokko also shows the current-cycle proration preview for each pack.

TipSMS add-on is available on paid plans. On Free, the Subscription page shows a notice instead of SMS add-on purchase options.

When SMS is sent

EventIs SMS sent?
Reminder 24 hours beforeYes, if SMS is enabled and quota is available
Reminder 2 hours beforeYes, if SMS is enabled and quota is available
New booking requestNo, email only
Booking approved / canceled / declinedNo, email only

Frequently asked questions

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