Bokko knows three payment providers: Stripe, Barion and OTP SimplePay. Two of them can be connected today: Stripe (no plan restriction) and Barion (from the Pro plan). OTP SimplePay is behind a contract gate, marked "Coming soon" — it cannot be selected.
| Capability | Stripe | Barion | OTP SimplePay |
|---|---|---|---|
| Can be connected today | ✓ | ✓ (from Pro) | ✗ — "Coming soon" |
| Collecting deposits | ✓ | ✓ | — |
| Refunds from the dashboard | ✓ | ✓ | — |
| Card guarantee (automatic no-show charge) | Separate access only | ✗ | — |
| Storing the guest card | Separate access only | ✗ | — |
| How you connect | Stripe onboarding | Enter POSKey | — |
Create a Stripe account
If you don't have a Stripe account yet, register at stripe.com. Bokko only supports Stripe Standard accounts — this gives your business full ownership of the Stripe account, including payouts, refunds and the full Stripe dashboard.
Connect from the dashboard
- Open Integrations in the dashboard.
- In Online payments, click Set up or Switch to another provider.
- Choose Stripe in the provider picker.
- Bokko creates a connection record and opens the Stripe onboarding flow in your browser.
Complete onboarding on the Stripe side
- Enter your business details (legal entity type, tax ID, address).
- Add the bank account where payouts will be sent.
- Upload identity verification documents.
- Once complete, Stripe redirects you back to the Bokko dashboard automatically.
Activate the connection
- Once onboarding is complete, the connection status becomes Ready to activate.
- Click Activate — from this point Stripe is your active payment provider.
- If you previously had Barion or SimplePay active, it becomes inactive automatically.
You can check your Stripe account status in the Stripe Dashboard under Settings → Business → Account status, which shows what information or document is still missing. Stripe's official help article describes the requirements and accepted document types: What do I need to do to verify my Stripe account?. Once Stripe clears your account, come back to the Bokko Integrations page and press Activate.
What becomes available after connecting Stripe
- Deposit collection — guests pay by card on a Stripe-hosted checkout page.
- Private card guarantee capability — available only if Bokko has enabled private access on the account.
- Refunds — deposit can be partially or fully refunded from the booking details.