Each staff member can either follow the business opening hours or use a separate custom weekly schedule. Bokko also lets you add one-off schedule exceptions for specific dates.
Open the staff schedule screen
- Open Staff Members and select the person.
- On their profile, expand the Schedule section. Its subtitle shows which mode is in effect.
- Review the inheritance setting, the weekly hours and the Exceptions list.
Inheriting business opening hours
If According to business opening hours is enabled, the staff member follows the opening hours of the location where the booking is. In that case Bokko does not store a separate weekly working-hours table for the staff profile.
Custom weekly working hours
If you turn off According to business opening hours, the business opening hours appear prefilled as Custom hours, and you can adjust them. You can switch each day on or off. A day can have several bands, up to four, using + break. From the menu at the end of the row you can copy a day To all days, To weekdays (Mon–Fri) or To weekend (Sat–Sun).
- 1. According to business opening hours
- 2. + break
Date-based exceptions
Exceptions let you override the normal schedule for one specific date.
| Exception type | What it does |
|---|---|
| Day off | Marks the selected date as unavailable |
| Custom hours | Narrows the normal hours on that date to one or more bands; it cannot open time outside opening hours or the weekly schedule |
- In the Exceptions part, click New exception.
- On the Add exception sheet, pick the Date and the type (Day off or Custom hours). For custom hours, set the bands; you can add a note too.
- Click Add. The exception is saved immediately.
- 3. New exception
Each date can have one exception, up to 30 days back and 365 days ahead. If there are already appointments that day, Bokko tells you how many are affected — for custom hours it also counts every appointment of the day, regardless of the bands you set — and Manage appointments takes you there. Remove an exception with the delete icon; after you confirm, the weekly hours apply to that date again.
Saving changes
Use the Save button that appears at the bottom after changing inheritance or weekly hours. Changing the weekly hours does not warn about conflicts with existing appointments, so check the calendar after narrowing them. Adding and deleting exceptions takes effect immediately, without a separate save.