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Help Center

Setting up push notifications

How to enable browser push notifications for the Bokko dashboard, what each permission state means, and how to configure quiet hours when you do not want to receive push.

The Push notifications block lives in the Notifications section of the Settings screen. This is where you enable time-critical push notifications in your browser — for example new booking requests, cancellations, reschedule requests, or calendar sync failures. Bokko never sends marketing push notifications.

WarningThere are two separate notification surfaces — do not mix them up. Settings → Notifications covers push to your own device and in-dashboard signals. Communication in the left menu covers the emails and SMS sent to guests and to the business.
InfoPush notifications are device-level: you have to enable them separately in every browser and on every device. If you sign in from another machine, push will be off there by default.

Enabling push

  • Open the Settings → Notifications screen in the dashboard.
  • Scroll to the Push notifications section.
  • Switch on the Push notifications on this device toggle.
  • Bokko shows a short explanation dialog — click Continue.
  • Allow Bokko notifications in the browser prompt that follows.

On success your browser is registered with the Bokko push service. The registration is tied to that specific device and browser — if you sign out or use a different browser, you will need to enable push again there.

Permission states

BannerWhat it means
This browser does not support push notifications.The browser (e.g. an older mobile browser or a private window) does not support web push. Try Chrome, Edge, or Firefox in a normal window.
Your browser blocks push notifications.Site permissions in the browser block Bokko. Allow notifications via the lock icon next to the address bar.
Push permission was revoked.You previously allowed push but have since revoked it in the browser. Re-allow it in the browser settings, then toggle the Bokko switch off and on.

Quiet hours

When push is enabled and the browser permission is granted, the Enable quiet hours toggle appears. With it you can define a daily window during which Bokko will not send push — for example overnight.

  • Switch on Enable quiet hours.
  • Set the Start and End hour between 0 and 23.
  • Changes save instantly to your account (not per device).
TipDuring quiet hours push delivery is paused, but you still receive in-dashboard bell notifications the next time you open Bokko.

Which events you get alerted about

In the same place you switch alerts on and off per event group. As Owner or Manager you see these groups:

  • Booking events — new booking requests and guest cancellations.
  • Reschedule events — the guest's response to your reschedule proposal.
  • Payment events — deposit received.
  • Guest safety events — alerts related to blocked guests.
  • Staff events — when a staff member blocks time for themselves.

As a staff member you see groups scoped to your own work: Own booking events, Own reschedule events and Own calendar sync events. Reset to defaults restores the original settings at any time.

Notification history

The bell icon in the dashboard opens All notifications, where you can look back at earlier alerts. History is kept for up to 90 days — anything older cannot be looked up.

Disabling push

Switch off Push notifications on this device. Bokko unregisters that browser's push token and will no longer push to this device. The browser permission itself is not changed — if you re-enable later, you will not need to re-allow it unless you revoked it manually in the browser.

Frequently asked questions

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