Password and account security

Your Bokko account contains business data and guest data, so it is worth taking a few steps to protect it properly.

Change your password

1. In the dashboard, go to Account settings → Security.
2. Enter your current password.
3. Enter a new password with at least 8 characters. A mix of letters, numbers and special characters is recommended.
4. Click Save.

Reset a forgotten password

1. Open the sign-in page at bokko.app.
2. Click Forgot password.
3. Enter the email address you registered with.
4. We send a reset link that remains valid for 1 hour.
5. Open the link and set a new password.

Security tips

• Do not share your password with anyone else
• Use a unique password instead of reusing one from another service
• If you notice suspicious activity, change your password immediately and contact us
• If you use Google sign-in, enable two-factor authentication in your Google account

Report suspicious activity

If someone gains unauthorised access to your account, write to support@bokko.app immediately. In urgent cases, we can lock the account.