Account reset is not the same as account deletion. Reset removes operational business data (bookings, guest records, etc.) but keeps the business profile and setup structure. There is currently no dashboard button for this — to request a reset, contact Bokko support and we will run it for you.
When reset is useful
- After testing: Remove trial bookings before going live.
- Fresh start: Start again without rebuilding the full business setup.
- After bad operational data: Clear the day-to-day data instead of cleaning records one by one.
How the reset flow works
- 1. Request: Contact Bokko support and tell us you want to reset the account.
- 2. Preview: The backend first counts the data that would be deleted, per collection.
- 3. Confirmation: The reset only runs after an explicit confirmation phrase (
VISSZAALLITAS), recent reauthentication, and a sanity check on sudden changes in document counts. - 4. Execution: Bokko deletes the reset-scoped collections and keeps the business profile and setup-related configuration.
- 5. Limit: A reset can be initiated at most once per 24 hours.
WarningReset is final. Deleted operational data cannot be restored, so export anything you still need first.
What is deleted
- Bookings in the business
- Guest records stored under the business
- Other reset-scoped operational collections tied to day-to-day usage
What stays
- The business profile and core document
- Business profile and setup-related settings
- Services
- Members and roles
- Subscription document and plan state
TipReset is currently a backend-driven, two-step operation: preview first, then support runs the execution after your confirmation. A self-service dashboard UI may come later.