Bokko includes an in-app bug report screen in the dashboard. Use it when something is broken, inconsistent, or behaves differently from what you expect.
What you need to fill in
| Field | Required |
|---|---|
| Description | Yes |
| Severity | Yes |
| Screenshot or image attachment | Optional |
The description must not be empty, and Bokko also requires you to choose a severity level before the report can be submitted.
Severity levels
- Blocker for a serious problem that stops work completely
- Major for an important bug with strong impact
- Minor for a smaller functional issue
- Cosmetic for visual or wording issues
When to attach an image
A screenshot or image can help when the problem is visual or hard to describe. On web, Bokko lets you attach an image file before submission.
What Bokko sends with the report
Besides the text you enter, Bokko can attach useful diagnostic context such as the current route, viewport size, locale and client-side timestamp. This helps reproduce the problem more accurately.
You can also copy the same details to your clipboard with Copy diagnostic data — useful if you follow up with us by email about the report.
What happens after submission
After a successful submission, Bokko stores the report under your business account, logs an internal ops event, and makes the report visible in the admin bug report view. The form is then cleared.
If the submission fails because of a temporary network or unknown problem, Bokko can offer a retry action.
support@bokko.app.