The Statistics page helps you see your bookings, completed work, occupancy and trends. It opens from Statistics in the menu.
InfoStatistics are available from the Pro plan. On a lower plan a “Pro feature” offer appears in place of the cards.
Choosing a period
- Open Statistics in the menu.
- At the top, choose a period: Last 7 days, Last 30 days or Custom (with a start and end date).
- With several locations, use the location switcher to see All locations or one specific location.
- 1. Period
- 2. Export bookings (CSV)
- 3. Bookings in the period
TipThe Trends — last 8 weeks section always shows the last 8 weeks, regardless of the period above. Every other card follows the selected period and location.
What the cards show
| Card | What it shows |
|---|---|
| Bookings in the period | Bookings whose appointment falls in the period, by status: confirmed, completed, cancelled, no-show, pending or declined — each counts exactly once, so the parts add up to the total. Below it, the completion rate and the split by source (Online / Manual). |
| Value of completed work | The value of work completed in the selected period: completed bookings and work recorded without a booking (voided work excluded). |
| Occupancy | Booked (confirmed and completed) minutes against the minutes available from your opening hours, with a verbal level: Very low, Low, Medium or High. |
| Top services | The services performed most often, based on completed work. |
| Performed work time | The total time of completed bookings and work recorded without a booking. |
| Staff performance | Per staff member, the number, time and value of completed work. |
| Bookings by staff member | Confirmed and completed bookings per staff member; cancelled and no-show bookings do not count. Bookings without a staff member appear as “Unknown staff member”. |
| Trends — last 8 weeks | Weekly Booking trend and No-show trend. |
- 1. Value of completed work
- 2. Staff performance
How it works
- Completion rate: completed ÷ (confirmed + completed + no-show). Pending, declined and cancelled bookings do not count.
- Future confirmed bookings, cancellations, no-shows and voided work do not add to the value of completed work.
- If older completed bookings have no stored service price, the card warns about incomplete data.
- Occupancy is based on your opening hours and measures planned capacity; work recorded without a booking does not raise it — that shows under Performed work time. If no meaningful available time exists for the period, the card shows no data.
- 1. Occupancy
- 2. Booking trend
Exporting bookings to CSV
The Export bookings (CSV) button in the header downloads the bookings of the selected period and location. It is the same export as on the History page; the file contents and limits are described in Exporting bookings to CSV.