Google Calendar sync is usually reliable, but it can stop working after Google access is revoked or when the integration enters a sync error state.
Symptoms
- New bookings do not appear in Google Calendar
- Events in Google Calendar no longer block availability in Bokko
- The integration shows Sync error or Access revoked - reconnect required
Fix: check the integration state first
- Go to Integrations and open the Google Calendar section.
- If the state is Sync error, try Re-sync first.
- If the state is Access revoked - reconnect required, use Reconnect and approve Google access again.
- If you still want a clean restart, you can disconnect and then connect again.
- After the connection is healthy again, upcoming bookings can sync normally.
InfoReconnect and re-sync are not the same. Re-sync retries upcoming bookings on the existing connection, while reconnect creates a new authorized connection.
If reconnecting does not help
- Check status.bokko.io. If there is an incident in the integrations section, the cause is system-wide.
- If there is no incident, email
support@bokko.appand include the Google account address you connected.