Help Center

Google Calendar sync issue

If Google Calendar sync stops working or events are missing, these steps help you restore it.

Google Calendar sync is usually reliable, but it can stop working after Google access is revoked or when the integration enters a sync error state.

Symptoms

  • New bookings do not appear in Google Calendar
  • Events in Google Calendar no longer block availability in Bokko
  • The integration shows Sync error or Access revoked - reconnect required

Fix: check the integration state first

  1. Go to Integrations and open the Google Calendar section.
  2. If the state is Sync error, try Re-sync first.
  3. If the state is Access revoked - reconnect required, use Reconnect and approve Google access again.
  4. If you still want a clean restart, you can disconnect and then connect again.
  5. After the connection is healthy again, upcoming bookings can sync normally.
InfoReconnect and re-sync are not the same. Re-sync retries upcoming bookings on the existing connection, while reconnect creates a new authorized connection.

If reconnecting does not help

  1. Check status.bokko.io. If there is an incident in the integrations section, the cause is system-wide.
  2. If there is no incident, email support@bokko.app and include the Google account address you connected.

Frequently asked questions

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